The Shop at Sunflower Spa
Shop Policies
Here’s everything you need to know about ordering from the Sunflower Spa shop, from shipping and pickup to returns and support.
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Last updated: July 2026
Free Samples & Discovery Vials
Enjoy a complimentary sample with select purchases. Fragrance discovery vials and skincare samples let you experience a product on your skin over time before committing to a full size.
Pro Tip
If you’re unsure, add the matching discovery vial or skincare sample to your order. Keep the full bottle sealed until you’ve had time to wear the fragrance or test the product.
Local Pickup
Pickup Instructions
We’ll notify you by email when your order is ready for pickup.
Pickup Timeline
Please allow 1–2 business days for order processing and preparation for pickup.
Pickup Location
Pick up your order at Sunflower Spa during normal business hours.
Shipping
Processing Time
Orders are processed within 1–2 business days.
Shipping Timeline
Shipping times vary by destination and carrier.
Free Shipping Threshold
Enjoy free shipping on all U.S. orders over $100. Orders under $100 ship for a flat rate of $8.95.
Shipping Notes
We ship within the United States only.
Order Notifications
You’ll get an email at each step:
- Order confirmation – right after checkout, confirming what you ordered.
- Shipping notification – Â once your order ships, with tracking included.
- Pickup notification – as soon as your order’s ready to pick up in store.
Cancellations & Returns
Order Cancellations
Shipping Orders
Want to cancel before your order ships? Email shop@everyoneblooms.com and we’ll refund you in full to your original payment method.
If we need to cancel your order before it ships, like an inventory issue or we can’t fulfill it, you’ll get a full refund to your original payment method too.
Once your order ships, you can’t cancel it. Follow the return process below for store credit instead.
Local Pickup Orders
Placed a local pickup order and changed your mind? Email shop@everyoneblooms.com before you pick it up, and we’ll refund you in full to your original payment method.
Once you’ve picked up your order, follow the return process below for store credit instead.
Return Policy
Return Window
You have 30 days from delivery to start a return. Your item needs to reach our carrier within that window to qualify.
Return Requirements
Items must be unused, unopened, and in their original packaging, in the same condition you received them, to qualify for store credit.
Non-Returnable Items
These items are final sale and can’t be returned or refunded:
- Discovery vials and samples, paid or complimentary
- Sale items
- Gift cards
- Opened or used products
Return Process
Email shop@everyoneblooms.com to start a return. Pack your item securely in its original packaging with protective padding. Once we’ve inspected it, we’ll issue your store credit within 10 business days, ready to use on your next order.
Damaged Orders
If your order arrives damaged, defective, or incorrect, email us at shop@everyoneblooms.com within 48 hours of delivery and include photos of the item.
Product Availability
Out-of-Stock Products
Products marked Out of Stock are temporarily unavailable. They may become available again.
Pricing & Promotions
Coupon Policy
Apply your coupon code at checkout. We can’t add it to your order after it’s been placed.
Promotion Exclusions
We exclude some brands and products from certain promotions.
Customer Support
Questions About Your Order
Email us at shop@everyoneblooms.com anytime.
General Support
Our team’s happy to help with product recommendations and order questions. Click the Text us button at the bottom of your screen to get the fastest response.
Disclaimers
Medical & Professional Products
Product recommendations on this website are for informational purposes only. They’re not intended to diagnose, treat, cure, or prevent any medical condition.
Find Your Scent Recommendation
Your results are a starting point based on your preferences. Fragrance is personal, and we encourage you to explore and discover what speaks to you.
Product Packaging & Ingredients
Product packaging may vary from the images shown. Review ingredients before use, and check with your healthcare provider first if you have sensitivities or allergies.
Lost or Stolen Packages
Once a package is marked “delivered” by the carrier, Sunflower Spa isn’t responsible for lost or stolen packages. If your package hasn’t arrived or arrives damaged, file a claim directly with the shipping carrier. You’ll find tracking details in your shipping confirmation email.
